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Tema: Road Nav error Western Australia

  1. #1
    Fecha de ingreso
    19 Nov, 09
    Mensajes
    4

    Predeterminado Road Nav error Western Australia

    I am receiving message "map not found at destination" when using the road nav. The screen shows the streets but cannot navigate me to the address I want.
    Did not work for any towns between Perth and Tom Price in the Pilbara.
    Worked fine in Perth.
    I have been in contact with the Perth dealer and he has contacted the manufacturer. This has been ongoing since the 14 October with no positive feedback. Getting to the point of asking for my money back.
    I have tried resetting not worked.
    Has anybody else had this issue? Know of a fix?

  2. #2
    Fecha de ingreso
    01 Mar, 05
    Ubicación
    En el medio del páramo
    Mensajes
    8,595

    Predeterminado

    Have you reported your error on support.compegps.com ??

    Could you tell me your ticket number??
    Todo el día de arriba para abajo...

  3. #3
    Fecha de ingreso
    16 Dec, 08
    Mensajes
    62

    Predeterminado

    He may not have but we have. Currently Navteq team are not available for another week. We will inform Camdogg and this forum of the fix.
    gpstechnologies.com.au
    gpsaustralia.net

  4. #4
    Fecha de ingreso
    16 Dec, 08
    Mensajes
    62

    Predeterminado

    What I have ascertained is that the Navteq data uses lot number as opposed to street numbers. Not ideal but does get you to the house. I will submit an "error" to CompeGPS that Navteq will need to include odd street numbers 1 to 19.

    As a point there are no even numbered houses on that street.
    Última edición por GPSTech; 24/11/2009 a las 04:17
    gpstechnologies.com.au
    gpsaustralia.net

  5. #5
    Fecha de ingreso
    19 Nov, 09
    Mensajes
    4

    Predeterminado

    The road nav would not direct me to any street let alone a house number in the street.
    It didnt work in Northampton, Geraldton, Tom Price, no street directions although it was showing the streets on the screen.
    ticket number UXZ-199928 with support.compegps
    Última edición por camdogg; 25/11/2009 a las 00:43

  6. #6
    Fecha de ingreso
    16 Dec, 08
    Mensajes
    62

    Predeterminado

    Ok, I spoke to the Shire and the house numbering are not official for your street, the lot number is. Apparently Navteq have followed the correct numbering system which in fact are from lot 383 to 394. The House numbering system was not provided by the Shire. As a point the No. 2 street number will not appear because all houses are on the odd number side of the street and no even number houses exist; assuming we used the house number system. What you have is 2 or 3 buildings on each lot.

    If you like I will contact Navteq regarding this and see what they say, otherwise, there is nothing wrong with the data..... officially.

    I have informed CompeGPS of this.

    Please email me the addresses in the other towns you speak of.
    gpstechnologies.com.au
    gpsaustralia.net

  7. #7
    Fecha de ingreso
    19 Nov, 09
    Mensajes
    4

    Predeterminado

    OK, if the house numbering is weird why wouldnt it direct me to a street in three towns?
    Do you have to put in a house number?

  8. #8
    Fecha de ingreso
    16 Dec, 08
    Mensajes
    62

    Predeterminado

    No GPS will direct you to a street (cross roads yes),
    gpstechnologies.com.au
    gpsaustralia.net

  9. #9
    Fecha de ingreso
    19 Nov, 09
    Mensajes
    4

    Predeterminado

    it wont direct me to a street.

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